Privacy Policy for Telegram Bot

Blue Card Agency

1. General Information

We, Blue Card Agency, value your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our Telegram bot.

2. Controller Responsible for Data Processing

The controller responsible for the processing of personal data is:

Blue Card AgencyBCA-Relocation GmbHZiegelstr. 210117 BerlinGermany

Phone: +49 30 8967 787 76Email: info@bluecardagency.de

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).

3. Data We Collect

When you interact with our Telegram bot, we may collect the following categories of data:

Your Telegram ID (unique Telegram user identifier)
Your name or username (if provided in Telegram)
Your interactions within the bot (e.g., requested instructions, selected options, usage behavior)
Transaction-related information (e.g., purchase date and amount, if you purchase instructions or services)

We do not collect more data than necessary for the purposes described below.

4. Purpose of Data Processing

We process your personal data for the following purposes:

To provide requested instructions, services, or digital content
To process and manage orders or transactions
To improve the functionality and service quality of the bot
To communicate with you regarding orders, support requests, or service-related information
To fulfill contractual obligations related to content or services requested via the bot

5. Legal Basis for Processing (GDPR)

Data processing is carried out on the following legal bases:

Art. 6(1)(b) GDPR — processing necessary for the performance of a contract or pre-contractual measures
Art. 6(1)(a) GDPR — processing based on your consent (where applicable)
Art. 6(1)(f) GDPR — legitimate interest in maintaining and improving service functionality

You may withdraw your consent at any time.

6. Data Storage and Retention

We store your personal data only for as long as necessary to fulfill the purpose for which it was collected.

Data may be retained longer if required:

For contractual obligations
For legal retention requirements (e.g., tax or accounting law)
For legitimate business interests

Once the purpose of processing no longer applies and no legal retention obligation exists, the data will be deleted.

7. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights:

Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure (“right to be forgotten”)
Right to restriction of processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority

To exercise your rights, you may contact us via the bot or through the contact details listed above.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

Data is stored in secure systems and access is restricted to authorized personnel only.

9. Data Sharing with Third Parties

We may share personal data with third parties only where necessary, such as:

Payment service providers for processing payments
Technical service providers hosting or maintaining the bot
Authorities where legally required

All third-party service providers are bound by data processing agreements in compliance with GDPR where applicable.

We do not sell your personal data.

10. Cookies and Tracking

The Telegram bot does not use cookies or similar tracking technologies. Data processing occurs exclusively within the Telegram platform and related technical infrastructure.

Please note that Telegram itself processes data in accordance with its own Privacy Policy, which we do not control.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be communicated through the Telegram bot or through appropriate notification channels.

12. Contact

If you have any questions regarding this Privacy Policy or wish to exercise your rights concerning personal data, please contact us:

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